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Privacy

Our Privacy Policy

Your privacy is important to JDP. To better protect your privacy, JDP provides this notice explaining the online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, JDP makes it available on every web page.

Who We Are

JDPipes.co.uk is owned and operated by John Davidson (Pipes) Ltd, known as JDP, which is a company registered in Scotland with company number SC050397. The registered office for the company is 1 Exchange Crescent, Conference Square, Edinburgh, EH3 8UL.

JDP's Head Office is located at Townfoot, Longtown, Carlisle, Cumbria, CA6 5LY. The company's VAT number is GB 265 1364 63. Unless stated, all prices on the website include VAT however price information excluding VAT is also provided.

This website's server(s) are located within the EU. Where information is sent to third parties outside of the EU, it is done so under EU-US Privacy Shield legislation.

Commitment to Childen's Privacy

Protecting the privacy of the very young is especially important. For that reason, JDP never collects or maintains identifiable information from the website from those JDP actually knows are under 13, and no part of our website is structured to attract anyone under 13.

If you suspect information provided to JDP is from a person aged under 13, please contact us.

Information We Collect

JDP uses different types of data both from registered and non-registered visitors of this website.

Cookies

Cookies are small documents that the website uses to store data on the device you have used to access it. They pose no security risk and JDP uses them to improve the service and provide expected functionality by storing preferences. You can configure your browser to deny cookies from JDP, however, your experience of this website may be reduced and you may encounter functionality problems. No cookie, by itself, added by JDP can be used to personally identify individual users.

JDP uses the following type of cookies:

Cookie Type Cookie Description Opt-Out
Essential / Functional These cookies are essential for the website to function to remember settings such as colours, languages or options. These include accessing secure areas or services you have chosen to use (such as the store). These are not tracked by other websites. No
Performance These cookies collect information about how visitors use the website, for example, which pages are visited most often or if a visitor comes across an error message from a web page. These cookies do not collect information that can personally identify a visitor. The privacy policy for this data can be found under Google's Privacy & Terms. No
Advertising Where JDP participate in online advertising, cookies used in these campaigns may be used to show you adverts from JDP on other websites you visit. Your IP address may be cross-referenced with a third party to determine whether you are a residential or a business visitor, and if the latter, JDP reserves the right to use information from third parties to contact you in the future to offer the company's products and services, or to gather feedback on your visit. Yes

You may opt out of receiving certain cookies above from JDP by using your browser's "Do Not Track" setting. Consult your browser's help guides or contact your browser provider for further information.

Log Files

Log files are created from all requests for files on this website's web server(s). These may be maintained and analysed. Log files do not capture personal information, such as a physical address, but do capture the visitor's IP address which is automatically recognised by our web server(s), and may be stored for up to twelve months.

Creating a JDP Account

When a purchase is made JDP may ask for further information for billing and delivery services. By providing this data you agree and consent that JDP will process this data. You further agree that this may include items categorised under the Data Protection Act 1998 (as amended) as 'personal data' or 'sensitive personal data'.

JDP uses technical security measures to prevent the loss, misuse, alternation or unauthorised disclosure of information under its control including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Disclosing Information

JDP may use your information, with trusted partners, to keep in contact with you and inform you of developments associated with our business. Partners may request surveys about your visits and/or orders from JDP. Any customer may unsubscribe at any time but may not opt out of receiving important system notifications (such as receiving updates about their order).

By creating a JDP Account or placing an order online, we may use the data you provide to help improve the digital services JDP offers, and to remarket JDP's products and services to you (on this or other digital platforms). You may opt out of these on the specific platforms where you see JDP's remarketing.

Compliance with Law Enforcement

JDP will cooperate with government and law enforcement officials to enforce and comply with the law. The company will disclose any information upon valid request by government or law officials as JDP, in its sole discretion, believe necessary to respond to claims and legal process.

Placing Orders Online

JDP and BigCommerce Pty. Ltd manage online ordering from this website. This partner complies with EU-US Privacy Shield requirements to protect the data as it is transferred from the EU to the US. Data may be shared with controlled partners to protect, operate and secure activities such as payments, ordering and to maintain the security of the network.

Visit BigCommerce Pty. Ltd's privacy policy to view the policy in full, and visit the EU-US Privacy Shield website above to ensure BigCommerce's participation with Privacy Shield.

JDP and BigCommerce Pty. Ltd are fully compliant with PCI regulations and regularly perform assessments to ensure compliance.

Address Verification

Where you provide address information you agree for JDP to use third party services to determine the geolocation of the address, and calculate the distances between JDP branches and the address. JDP only uses the postcode from the address and no personal identifiable information, such as your name, is passed to these services.

JDP uses Google Maps, MapQuest and/or OpenStreetMap to verify addresses.

Notifications via Text Message

Where the service is available to send text messages about an order placed online, JDP may use a third party to send you this update. The third party does not store the number, and only uses it to send you a message.

You may opt-in to this service on the order pages, if it is available to you.

Changes to this Policy

This policy may change in the future. JDP will notify users of any changes on this page, and if the changes are significant, will provide a notice on the home page or via email.

Enquiries and complaints relating to JDP's treatment of personal data and its compliance may be directed to contact@jdpipes.co.uk or Procedures Manager, JDP, Townfoot, Longtown, Carlisle, CA6 5LY.